PRIVACY POLICY
Last updated: July 2026
Phone Gnome ("we," "us," or "our") operates the website phonegnomecell.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
1. INFORMATION WE COLLECT
Information you provide to us. When you fill out a contact form, request an estimate or quote, book an appointment, use our chat feature, sign up to receive text messages, or otherwise communicate with us, we may collect your name, phone number, email address, street address, and any details you include in your message.
Information collected automatically. Like most websites, we may automatically collect certain technical information when you visit the Site, including your IP address, browser type, device type, pages visited, and the date and time of your visit. This may be collected through cookies and similar technologies.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Respond to your inquiries, quote requests, and service calls
- Schedule, confirm, and remind you about appointments
- Communicate with you by phone, email, or text message about your service
- Send appointment confirmations, follow-ups, and review requests
- Improve our website and services
- Comply with legal obligations
3. TEXT MESSAGING (SMS)
If you provide your phone number through the Site, by calling us, or by texting us, you consent to receive text messages from us related to your inquiry or service, including missed-call follow-ups, appointment confirmations, reminders, and review requests. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, and you can reply HELP for assistance.
With your express consent, we may also send occasional promotional or special-offer messages. Promotional messages are sent only to customers who have opted in to receive them, and you can stop them at any time by replying STOP.
SMS opt-in and phone numbers collected for SMS purposes will not be shared with or sold to third parties or affiliates for marketing purposes.
4. HOW WE SHARE INFORMATION
We do not sell your personal information. We may share information with trusted service providers who help us operate our business — such as website hosting, scheduling, customer relationship management, and messaging platforms — solely so they can perform those services for us. We may also disclose information if required by law, or to protect our rights, safety, or property.
5. COOKIES AND ANALYTICS
The Site may use cookies and third-party analytics tools to understand how visitors use the Site. You can set your browser to refuse cookies, though some features of the Site may not function properly without them.
6. THIRD-PARTY LINKS AND SERVICES
The Site may contain links to third-party websites or embedded third-party services (for example, online booking calendars, chat widgets, review platforms, or maps). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
7. DATA SECURITY
We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. DATA RETENTION
We keep your information for as long as reasonably necessary to serve you, operate our business, and meet legal requirements. You may request that we delete your information by contacting us at phonegnome3212@gmail.com.
9. CHILDREN'S PRIVACY
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us at phonegnome3212@gmail.com and we will delete it.
10. YOUR CHOICES
You may opt out of text messages at any time by replying STOP. You may unsubscribe from marketing emails using the link in those emails. You may request access to, correction of, or deletion of your personal information by emailing phonegnome3212@gmail.com.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the Site after changes are posted means you accept the updated policy.
12. CONTACT US
If you have questions about this Privacy Policy or how we handle your information, contact:
Phone Gnome
Email: phonegnome3212@gmail.com
Website: phonegnomecell.com
